At SPACERACK, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, and safeguard information you provide to us when you visit our website or interact with our business.
We may collect personal information such as:
Your name, email address, and phone number
Company or business name
Delivery or billing address (if applicable)
Any other details you voluntarily provide through contact forms, quote requests, or email correspondence
We may also collect non-personal information automatically, such as your IP address, browser type, and pages visited, for analytics and website performance purposes.
We collect information when you:
Complete forms on our website (e.g. quote or contact forms)
Communicate with us by email or phone
Engage with our advertising campaigns (including Google Ads Lead Forms)
Interact with our website through cookies or analytics tools
We use your information to:
Respond to enquiries and provide quotes
Process orders and deliver services
Improve our website, products, and customer experience
Send updates or promotional information (only if you opt in)
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
We may share information only with trusted service providers who assist in our business operations, such as:
Website hosting and IT providers
Email and communication systems (e.g. Microsoft Office 365)
Marketing and advertising platforms (e.g. Google Ads, Google Analytics)
These providers are bound by confidentiality and data protection obligations.
Our website may use cookies and tracking technologies to improve your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, including using secure servers and encryption where appropriate.
You may request access to, or correction of, your personal information by contacting us. We will respond to all reasonable requests in accordance with applicable laws.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
SPACERACK
Email: contact@spacerack.com.au
Phone: 1800 814 134
Address: 150 Station Road, YEERONGPILLY QLD 4105
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page with the revised “Last updated” date.